We handle personal information in accordance with the Privacy Act 1988 (Cth) ("Privacy Act"), including the Australian Privacy Principles.
Personal information held by us may include:
- Your name and date of birth
- Residential and business addresses, telephone numbers, and email addresses.
- Any other information you choose to share with us.
We collect personal information necessary to conduct our business when you:
- Use this site.
- Complete contact forms or interact with us via email or phone.
This site may collect Internet Protocol (IP) addresses for session management and security purposes.
This site uses “cookies”. Cookies remember details of data that you choose to submit to us (eg, through online contact forms).
You can adjust your internet browser settings to accept all cookies, reject all cookies, or receive notifications when a cookie is sent. For detailed guidance, please refer to your browser's instructions. While most web browsers are set to accept cookies by default, you can typically modify these settings to block cookies if desired. However, declining cookies may limit your ability to use certain interactive features on this site.
Third parties may place cookies to collect de-identified data, serve relevant ads, or enhance social sharing.
Your personal information may be used to:
- Verify identity and process transactions.
- Respond to queries or feedback.
- Prevent misuse or fraudulent activities.
- Improve products, services, and customer interactions
We may disclose your personal information to third-party organisations. Your personal information may be disclosed to these organisations only in relation to this site, and we take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. These organisations may carry out or provide:
- Customer enquiries.
- Mailing systems.
- Billing and debt-recovery functions.
- Information technology services.
- Marketing, telemarketing and sales services.
- Market research.
- Website usage analysis.
Additionally, we may disclose your personal information to:
- your authorised representatives or legal advisers (if and only when requested by you);
- credit-reporting and fraud-checking agencies;
- credit providers (for credit-related purposes such as creditworthiness, credit rating, credit provision and financing);
- our professional advisers, including our accountants, auditors and lawyers;
- government and regulatory authorities and other organisations, as required or authorised by law;
- the police or other appropriate persons where your communication suggests possible illegal activity or harm to others.
You may request access to personal information held about you. We will handle requests for access to your personal information in accordance with the Australian Privacy Principles. Corrections to inaccurate or outdated information can also be requested.
We take reasonable measures to secure personal information stored electronically or in hard-copy format, including the use of firewalls, anti-virus software, and secure servers.
This Privacy Policy may be updated periodically to reflect changes in laws or business practices. Updates will be posted on this site.
For more information on the Privacy Act and the Australian Privacy Principles, visit the Federal Privacy Commissioner’s website: www.privacy.gov.au.